Incident Investigation and Analysis Ensure incidents are lodged and escalated on a timely basis Lead and coordinate in-depth investigation of operational risk incidents across Wealth Management Business in Singapore and Hong Kong Conduct structured fact-finding and evidence analysis to determine root causes and contributing factors. Assess downstream and upstream impact and to ensure that the actions proposed / taken address the issues taking into consideration immediate, past and future impact. Assess adequacy and effectiveness of proposed remediation actions and preventive measures. Perform trend analysis to identify opportunities to reinforce control framework Escalation and Governance Ensure timely escalation of incidents to Senior Management in line with defined thresholds and governance requirements. Prepare clear and concise incident summaries, analyses, and reporting materials for management and governance committee (i.e. ICC, ORCC). Stakeholder Coordination Act as a key point ...