Location:

Home Office (Preferred: Drummondville, QC; service coverage in Montreal & Quebec City) Position Summary We are seeking a skilled and customer-oriented

Technical Support / Service Engineer

to support our aerial work platform (AWP) product line. This role is responsible for delivering technical expertise, troubleshooting, after-sales service, and customer support to ensure high equipment performance and customer satisfaction. Key Responsibilities 1. Technical Support & Troubleshooting Provide remote and on-site technical support to customers and dealers Diagnose and resolve issues related to electrical, hydraulic, and mechanical systems Handle complex technical cases and provide effective solutions 2. After-Sales Service & Maintenance Guide or participate in equipment installation, commissioning, repair, and maintenance Support customers with preventive maintenance to improve equipment uptime Travel to customer sites when necessary to perform service ...