RESPONSIBILITIES:

Gather and document clients’ requirements.

Analyze and design solutions that solve clients' problems.

Work with Product Manager, Developers and QA throughout projects.

Create user manuals and configurations guides (written instructions and video tutorials).

Write release notes and conduct user acceptance testing.

Support the client with configurations.

Act as a project coordinator in projects with software development partners and service providers.

Do gap analysis to identify areas of deficiency in the software.

Do competitive research, read IATA documentation and consult with industry experts to suggest core system enhancements.

QUALIFICATIONS:

Bachelor’s Degree in Industrial Engineering, Computer Engineering, Computer Science, Aviation Management or related discipline

From 2 years of experience in the related field

Fluent in English, both written & spoken

Analyti...