Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Coordinate with the risk department on leverage change requests or any escalated trading issues.
• Communicate with team leaders and sales on a regular basis to perform specific IB requests or re‑organize network structure.
• Liaise with technology providers on any complex dispute situations.
• Cross‑check with PSP on funding issues.
• Manage internal ticketing for any feedback or issues that arise within the department.
• Perform financial checks on any transaction or transfer within the system.
• Collect appropriate information on any complaint from a technical perspective.
• Perform KYC validation and be responsible for opening, amending, reviewing, and exiting clients according to established policies and procedures.
• Contribute continuo...