Summary The Baggage Agent is responsible for Baggage Services operations in the assigned area. Duties and Responsibilities Check passengers load, baggage containers build-up and set up Baggage Reconciliation System (BRS) or bingo card for the flight
Check and ensure equipment are serviceable
Liaise with respective Centralize Load Control (CLC) or local Load Control via email for flight report
Ensure departure bags are correctly sorted and dispatched timely for aircraft loading
Periodically check odd-size belts for odd-size bags
Report irregularities to Baggage Services Supervisor
Ensure service partner staffs complied with the Standard Operating Procedures (SOPs) and airlines' requirement
Handle Very Important Person (VIP) and Private Jets if necessary, including operate baggage tractor to tow/deliver bags to the various Terminals or aircrafts
Prepare ground equipment for departure flight such as containers and dolly
Collect/ send empty containers from/ to ca...