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🥝 Banamex Collections Specialist 3

Citi | metepec, Mexico | Posted June 19, 2026

Job Description

The Collections Specialist 3 performs a variety of assignments with limited complexity.Most of the impact is related to the accuracy of tasks performed.Works under general supervision and established procedures.May service a range of products/services.Applies detailed knowledge of a wide range of specialized administrative/technical skills.Understands how duties relate/integrate with others in the team/unit.Exchanges moderately complex information with others.Basic knowledge of the organization and its policies required.Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues.Able to evaluate and select the correct solution in order to complete the task at hand.
**Responsibilities**:- Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues.Researches problems, such as skip tracing, to develop external contacts.Shares knowledge with less experienced co...

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