Overview
A barista is responsible for preparing and serving coffee, espresso drinks, and other beverages to customers in a coffee shop or café setting. They create a positive customer experience by providing friendly service, maintaining a clean workspace, and ensuring the quality of drinks. Baristas are also responsible for taking orders, handling payments, and keeping the café environment clean and organized.
Responsibilities
- Prepare and Serve Beverages: Make and serve a variety of coffee drinks (espresso, cappuccino, latte, etc.) and other beverages, ensuring high quality and consistency.
- Customer Service: Greet customers, take their orders, and provide recommendations on menu items or special drinks. Answer any questions customers may have about the menu.
- Handle Payments: Process payments through cash, credit/debit cards, or digital payment methods, and provide change or receipts as needed.