Great communication skills A happy, friendly personality Customer service skills and knowledge High level of attention-to-detail Good level of literacy and numeracy Enthusiasm to develop your skills and knowledge Adaptable to change and willing to embrace new ideas and processes Ability to work unsupervised and deliver quality work Positive and approachable manner Team player qualitiesPreparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Ordering, receiving and distributing stock supplies Receiving and processing customer payments