POSITION: BARISTA (Service Specialist)
REPORTS TO: UNIT MANAGER
Starting Rate: $13.00 per hour plus tips
General Description:
Responsible to provide food, beverages and service to Guests at a level of quality that ensures their satisfaction and their desire to return.
Qualification/Requirements:
• Solid product knowledge
• Barista Certification
• Able to resolve complaints and problems as they arise from customers and employees
• Take Barista test every 6 months
• Must be able and willing to mix, sell and serve approved alcoholic beverages to guests aged 21 and older upon request and verification of age requirement
Desired Qualities and Characteristics:
• Above average communication skills.
• Leadership
• High sensitivity and ability to respond to Guest needs.
• Able to follow directions.
• High enthusiasm and desire to succeed.