The Beautician Consultant/ Manager is responsible for providing professional beauty treatments, conducting skin analysis, recommending suitable products and treatment packages, and achieving individual sales targets while delivering excellent customer service.
Responsibilities - Perform professional facial treatments, skincare services, and other beauty treatments according to company SOPs.
- Conduct skin analysis and understand customers’ concerns and beauty goals.
- Provide personalized treatment recommendations and explain treatment benefits and procedures.
- Follow up with customers on treatment progress and satisfaction.
- Recommend suitable treatment packages, memberships, and retail products.
- Convert consultations into sales and maintain a high conversion rate.
- Build strong customer relationships to encourage repeat visits, retention, and referrals.
Requirements