Our Bereavement Service works tirelessly to deliver the highest possible standards of service to all bereaved families at their time of need. Our responsibilities span the provision of burial across six city‑wide cemeteries, the management of Canley Crematorium and Gardens of Remembrance, as well as other sundry services including public health funerals and post‑cremation memorialsations.

What is the job role?

This is an exciting opportunity to start your career within local government as a Bereavement Administrator Apprentice .

You will support the Bereavement Services team in providing a high‑quality, customer‑focused service. This includes:

• Handling enquiries by phone, email and in person
• Providing clear information and guidance to customers in a sensitive and professional manner
• Using internal systems to record information accurately
• Supporting administrative tasks such as filing, printing, photocopy...