A leading HR firm is seeking a Quality Assurance professional in Taguig to monitor customer interactions within Banking, Financial Services, and Insurance. This role requires conducting audits for compliance with FCRA, FDCPA, and PCI-DSS, analyzing quality trends, and recommending process improvements. The ideal candidate will have a Bachelor's degree or equivalent experience and be willing to work on-site with a shifting schedule. This position offers a salary range of 33,000 - 38,000 PHP basic with 2,000 PHP allowance.
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