Summary Description This position is responsible for expertly providing quality tune‐ups and repairs, building bikes, and giving world‐class customer service which contributes to the success of the team and the entire company. Essential Functions Serve as a knowledgeable resource to our customers Demonstrate a professional standard of customer service Relate to and work with the customer to assess service needs Inspect, repair, and service customers' bicycles Assist in generating bike and accessory sales while working with the customer Complete accurate paperwork Prioritize work orders in an efficient manner to expedite service Remain current on industry products and trends, and demonstrate knowledge of products Protect company assets through loss prevention techniques Work in a safe manner Other duties as assigned Required Skills/Abilities Passion for cycling / bicycles Minimum of 1-year bike mechanic experience in a retail store Previous experience with various bike component...