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🥝 Bilingual Claims Manager Remote Opportunity
Empire Life | niagara falls, Canada | Posted June 11, 2026
Job Description
Join Empire Life as a Bilingual Claims Manager, where remote and hybrid work options enhance flexibility. Unlock your potential in a role that emphasizes claim management and client interaction.
As part of the Group Operations team, you will utilize your 2+ years of experience in disability claim management. Your role will include investigating claims and ensuring clients receive timely updates. You will work closely with treating physicians and collaborate to design effective return-to-work programs.
Key Responsibilities:
• Investigate and evaluate claims based on multiple factors
• Conduct telephone interviews with claimants and employers
• Communicate proactively about claims status and developments
• Develop detailed management plans for timely return to work
• Collaborate with return-to-work facilitators on programs
Requirements:
• Bilingual in French and English is mandatory
• Minimum 2 years of experience in claims management
• Knowledge of medic...