Elevate client service experiences with IGM Financial as a Bilingual Client Service Representative. This hybrid role emphasizes professional communication and problem-solving in a supportive work environment.
IGM Financial is seeking a Bilingual Client Service Representative to join its Client Relations team. In this role, you'll provide essential support to advisors and clients, handling inquiries through phone and email. Key responsibilities focus on delivering high-quality service and maintaining extensive knowledge of policies, procedures, and technologies crucial to client satisfaction.
Key Responsibilities:
• Manage client inquiries via phone and email
• Ensure quality service and transparency in responses
• Share insights on policies and business processes
• Assist team members with problem resolution
• Participate in meetings for personal and team growth
Requirements:
• Bilingual in French and English, written and spoken
• Minimum 2 years in a clie...