Elevate your career as a Bilingual Technical Services Coordinator at SPI Health and Safety in Greater Sudbury, ON, with a flexible, hybrid work model. This role is key in managing technician services and client satisfaction.
As the coordinator, you will ensure that technicians are effectively scheduled while managing billing and client interactions. Your attention to detail and organizational skills will contribute to optimizing routes and processes to maintain service quality across the board.
Key Responsibilities:
• Plan and manage technician schedules effectively
• Prepare and follow up on service quotes
• Handle client billing and required documentation
• Serve as the primary contact between customers and technicians
• Oversee project execution and service process standardization
Requirements:
• 3-5 years in a similar coordinator role
• French and English fluency is required
• Exceptional organizational and time management skills
• Attention to d...