Do you love working in customer service? Do you speak German? Want to work at a company recently named in The Sunday Times Best Places to Work 2024? AXS, a leading global ticketing, data, and marketing solutions provider, are hiring Customer Advisors for their offices in Birmingham.

Responsibilities

• Resolve customer enquiries and sell tickets for AXS and its clients
• Provide a highly professional customer experience via all channels including telephone, email, social media and live chat
• Be knowledgeable about all areas of the business as the role covers customer calls, queries and complaints while always striving for first‑point resolution
• Understand that the customer's experience begins with you and bring enthusiasm and positivity to drive our brand forward, making ticketing fast, fun and simple, where great experiences begin

Qualifications

• Can speak and write in German
• Have relevant e...