This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

Understand Customer queries and disputes, provide resolution within agreed OKRs on Siebel Tracking system.

Effective and regular communication with customer and stakeholders.

Interaction with Colt customers and understand the service and business impact.

Responsible for the integrity of the data within the recording system and provide high quality resolution for customer issues

What we're looking for
Typical tasks and responsibilities will include:

•Manage cash collection and account reconciliation ...