Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)! 

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.

The Billing Assurance Officer is responsible for ensuring billing accuracy for customers within the Billing team. The role involves conducting detailed audits of customer billing to ensure all charges align with contracted rates. This includes reviewing customer contracts, analysing billed data, and identifying any discrepancies such as incorrect or missing charges. The officer prepares monthly audit reports summarising findings, highlighting issues, and tracking required co...