Become a key influencer in customer satisfaction as a Customer Success Manager at Bizzabo. Your strategic role will focus on enhancing client relationships and maximizing value for diverse accounts.

This role is designed for those motivated to ensure customer success across Corporate and Mid-Market segments. You will manage accountability for renewals, upsell opportunities, and the overall client experience. A proven background within SaaS customer success is essential for this impactful position.

Key Responsibilities:
• Be the primary advocate for 20-40 corporate clients
• Drive renewal and upsell discussions effectively
• Create and implement customized account plans
• Help onboard new clients and support event execution
• Facilitate customer feedback to inform product development

Requirements:
• 3-5 years in Account Management or Customer Success
• Experience with renewal negotiations and contract manag...