Are you a BMC Helix Specialist with 5+ years of experience in BMC Helix / Remedy environments? Apply now for a long-term contract opportunity with a leading public sector client in Spain.

Requirements:

• 5+ years managing and maintaining BMC Helix / Remedy ecosystems
• Solid knowledge of ITSM and ITIL processes
• Proven experience working within enterprise or public sector environments
• Professional expertise in Digital Workplace and Service Catalog setup
• Expert knowledge of incident management, requests, changes, workflows, and SLAs
• Experience in user and permissions management and platform performance optimisation
• Ability to work independently within international remote teams
• BMC Certified: Helix ITSM 22.x for Administrators
• Availability to work in accordance with Spanish time zones
• Manage the administration and maintenance of the BMC Helix ITSM platform
• Execute Digital Workplace...