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🥝 BPO Team Leader

Transcosmos Asia Philippines, Inc. | pasig, Philippines | Posted May 30, 2026

Job Description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Training Subsidy

Professional Development

Job Training

Qualifications:

  • Bachelor’s Degree in any field.
  • At least 2 years of Team Lead experience in BPO industry is required for this position.
  • Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus).
  • Amenable to work onsite: Ortigas, Pasig City
  • Can start as soon as possible.

Functions:

  • Responsible in planning daily and weekly operational activities and adjusted strategies to achieve SLAs within available and budgeted constraints.
  • Responsible for delegating work, monitoring and coordinating the department functions to meet the deadlines required by client and operations.
  • Ensures that processes are in place to ach...

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