On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Training Subsidy

Professional Development

Job Training

Qualifications:

• Bachelor’s Degree in any field.
• At least 2 years of Team Lead experience in BPO industry is required for this position.
• Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus).
• Amenable to work onsite: Ortigas, Pasig City
• Can start as soon as possible.

Functions:

• Responsible in planning daily and weekly operational activities and adjusted strategies to achieve SLAs within available and budgeted constraints.
• Responsible for delegating work, monitoring and coordinating the department functions to meet the deadlines required by client and operations.
• Ensures that processes are in place to ach...