Branch Service Supervisor

Murray, UT

Description

ICM Solutions, the leader in crushing, underground mining rebuild, and white paving equipment, service, and solutions across the Mountain West, is seeking a hands-on, customer-focused Service Supervisor to lead our Salt Lake City branch service operations. This role is responsible for overseeing daily service activities, managing a team of technicians, ensuring timely and high-quality service delivery, and maintaining strong relationships with customers. The ideal candidate will bring a strong background in service operations, team leadership, and a commitment to safety and customer satisfaction.

Key Responsibilities

+ Supervise and support service technicians in both shop and field operations.
+ Schedule and coordinate service work to ensure timely response and efficient resource utilization.
+ Monitor work order progress, ensure accurate documentation, and manage timely invoicing.
+...