Job Title

Brand Ambassador - Luxury Retail - Arabic and English Speaker

Job Description

Join Concentrix Team today! We are looking for Arabic and English‑speaking Customer Representatives (on‑site) to engage with customers from top brands in luxury retail, finance, real estate, fashion, healthcare, or similar industry. You will serve high‑net‑worth clients and create personalized experiences.

What You Will Do In This Role

• Handle inbound and outbound requests via multiple channels (phone, e‑mail, mail, live chat, social channels, WhatsApp).
• Curate unforgettable, personalized experiences for high‑net‑worth clients.
• Maintain broad knowledge of client products and/or services.
• Exceed sales and CRM targets while fostering long‑term client relationships.
• Leverage your deep product knowledge—materials, craftsmanship, heritage—to advise and inspire.
• Maintain utmost discretion and professionalism in...