This is a remote position. This role will liaise with their clients and pitch strategies that align with the clients goals. This role focuses on client satisfaction and client retention to build loyalty and strengthen MAGs reputation. This role acts as an ambassador and will be the face of MAG. Day to Day Duties Build and maintain long-term relationships with clients. If the BM is the client's point of contact, the BD is the client's escalation point. Oversee client milestone - Monitor the 30,60,90 day progress of the client Milestone - Milestone Operations - Brand Management Verify and resolve client pain points; identify ongoing issues in partnership with the Operations Director Meet regularly with BM/OD to review client concerns only Maintain traffic light reporting using the OD Traffic Light System SOP Contribute to marketing: 2 hours of social posts weekly (shared in Slack) + 1 podcast per week (host, guest, or recorded video) Lead retention: provide proposals, negotiate contracts...