The Role
Our client is looking for a proactive and organised Breakdown Controller to join a busy Plant & Fleet operation. This is a fast-paced position where you’ll be at the centre of keeping vehicles and equipment moving—coordinating breakdown responses, managing communication, and ensuring minimal disruption to operations. Experience of working in transport, fleet or plant in a similar role is essential.
What You’ll Be Doing
Managing both internal and external breakdowns from initial report through to resolutionCoordinating response times and ensuring all incidents are handled within agreed SLAsHandling inbound and outbound calls, maintaining a professional and efficient approachUpdating and managing scheduling systems to ensure jobs are tracked and prioritised effectivelyRaising and processing purchase ordersKeeping internal systems accurate and up to date with real-time inform...