Broker Support Officer (Australian Home Loans)

Position Overview

The Broker Support Officer will provide efficient offshore operational support to our client’s mortgage consulting services. This role is focused on accurate data entry, document management, and preparation of compliance documentation to support the efficient progression of loan applications.

Candidates will have a minimum of 3 to 4 years Australian mortgage experience, and a good working knowledge of the end-to-end mortgage process.

Key Responsibilities

Loan Processing & Data Management

• Accurate data entry of loan applications into ApplyOnline (AOL) and client CRM systems.
• Maintain and update loan application records across relevant platforms.
• Ensure all data is complete, accurate, and aligned with supporting documentation.

Document Collection & Organisation

• Collate, review, and organise client document...