Job Purpose & Position Overview
Plays a key role in supporting the end-to-end workflow of the Benefits Advisory team – from pre-sale activities that help secure new groups through onboarding, renewals, and ongoing client service. This position requires a solid foundation understanding of benefits operations, strong organizational skills, and the ability to manage multiple tasks simultaneously. The Associate ensures accurate processing of enrollments and terminations, timely resolution of billing and claims issues, and consistent coordination across carriers, vendors, and internal teams.
Responsibilities
New Business & Renewal Support