Job Description
Overnight Operations Consultant
Company: Iron Arch Management
Brand: McDonald's
Position Summary
The Operations Consultant is responsible for ensuring operational excellence, food safety, customer satisfaction, and profitability across assigned McDonald’s restaurant locations during overnight hours. This role provides hands-on leadership, coaching, and performance oversight to management teams while ensuring compliance with brand standards and company policies.
Key Responsibilities
Operational Oversight
+ Conduct on-site evaluations of assigned restaurants
+ Ensure adherence to McDonald’s brand standards, food safety procedures, and cleanliness expectations
+ Monitor drive-thru performance, speed of service, and order accuracy
+ Ensure proper staffing levels and labor deployment
Leadership & Coaching
+ Coach and develop overnight Shift Managers and Crew Leaders
+...