Co-Development Business Unit is hiring for Business Analyst.

Internal Code: A26095.

This is a fixed term contract role. The engagement is 2 years.

• Partner with product managers, engineers, and policy leads to ensure smooth rollout of new features and changes that impact the product.
• Support the operationalisation of agencies' engagements – coordinating processes, documentation, and testing.
• Understand and map data flows and user journeys between systems; identify dependencies, risks, and opportunities for improvement.
• Manage and triage operational issues related to identity records, ensuring user data remains consistent and accurate across systems.
• Develop playbooks, SOPs, and internal documentation to strengthen our operational readiness and cross-team coordination.
• Analyse operational data to identify trends, guide prioritisation, and drive continuous improvement.
• Act...