Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.
JOB SUMMARY
The Business Analyst is responsible for driving business value realisation across the Digital Transformation portfolio. The role bridges business stakeholders and delivery teams by translating complex business needs into clear, testable requirements and actionable delivery artefacts — including Business Requirements Documents (BRDs), user stories, and acceptance criteria — while ensuring end-to-end alignment across product owners, developers, and QA teams.
DUTIES & RESPONSIBILITIES
A. Requirements Elicitation & Discovery