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🥝 Business Analyst – Insurance, Claims, CRM

hays-gcj-v4-pd-online | London, United Kingdom | Posted June 29, 2026

Job Description

Business Analyst – Insurance, Claims, CRMUp to £600 per day – Inside IR35Hybrid6 monthsMy client is a leading, globally recognised insurer who urgently require multiple Business Analysts with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems.Key Requirements:
  • Proven experience as a Business Analyst within large,plex (Insurance preferred) organisations
  • Ability to elicit, document, and manage business requirements and user stories
  • Capability to Model as-is / to-be processes using formal Modelling techniques
  • Experience of working in an Agile (Scrum) delivery model / set up
  • Previous experience of ensuring Non-Functional requirements are understood
  • Strong knowledge of Claims (systems and processes)
  • Expertise in requirements elicitation, process mapping, and business process improvement
  • Exceptionalmunication, stakeholder engagement, and influencing skills<...
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