Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Commit management: Attend forecast calls, understand key priorities for week, month, quarter; accountable for commit operationalization weekly; prepare sneak peek for respective theatre and segment in critical period‑ends.
• Business Partnership: Field/customer operations advisory, enablement and change management; supply chain consultation and constraint management; consultation and operational design for complex deals HW and deal assurance; quality of bookings and backlog Mgmt analysis and resolution; stakeholder operational business reviews; advisor to sales teams on Cisco’s crediting and compensation policies and processes.
• Escalation management accountability & ownership including at the executive level; field problem identification; proactively solve sellers problems, listen to feedback and close loop.
• Drive process and system automation and simplif...