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🥝 Business Analyst & Process Owner

CAPGEMINI | manchester, United-Kingdom | Posted May 31, 2026

Job Description

Our Offer

As the process owner for the onboarding, access requests and user enablement within a major A&D client, you will be responsible for taking an established process to the next level through data analytics, process improvement, and implementation of auto‑reporting tools. You will serve as a process owner, managing stakeholder relationships and driving continuous improvement initiatives.

Your role

If you've had any experience with the items below, please apply.

  • Proactively managing the process alongside the ServiceNow team.
  • Managing escalations regarding onboarding, access requests and user enablement.
  • Analysing process data to identify trends, inefficiencies and opportunities for improvement.
  • Building and maintaining relationships with a wide range of stakeholders, addressing their needs promptly and effectively.

Long Description

If any of the items below sound like you, pleas...

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