Key responsibilities

• Lead business analysis across multiple concurrent projects.
• Elicit, analyse, and document business and system requirements.
• Produce high-quality documentation including Business Requirements Documents, Functional Specification, User Stories and Process Maps.
• Facilitate stakeholder workshops and engagement sessions.
• Translate business requirements into functional specifications for development teams.
• Support SDLC phases including design, development, testing and UAT.
• Support the UAT process by providing guidance and clarifying requirements ambiguities.
• Maintain requirements traceability.
• Conduct gap analysis and process improvement activities.

Key deliverables

• Business and functional requirements documentation.
• Process maps and workflow diagrams.
• Stakeholder engagement outputs.
• Traceability matrices and U...