We are looking for a Senior Business Analyst to join our Delivery & Business Enablement (DBE) team, supporting StarHub’s Consumer Journeys across the Digital Experience Platform (DXP).

You will lead the end-to-end requirements lifecycle — from business discovery and stakeholder alignment to supporting solution definition and post-release validation — ensuring delivery teams are enabled with high-quality, testable, and traceable requirements.

You will play a critical role in shaping digital journeys for key consumer platforms such as the StarHub App and eShop, with a focus on self-service, digital onboarding, usage insights, billing, support, and renewals.

• Lead engagement with Consumer Journey Owners and Product Managers to gather strategic business needs
• Translate journey objectives into well-defined functional, non-functional, and data requirements
• Define epics, user stories, process ...