·       Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.

·       Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.

·       Evaluate and recommend technologies (including AI tools), aligning with compnay's technology directions and central solutions, through hands-on experimentation.

·       Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.

·       Ensure system readiness for deployment and analyse the impact of changes.

·       Assist the CIO in identifying digital transformation opportunities.

·       Define product vision, roadmap, and objectives align...