Role: Business Analyst

· Engage stakeholders to gather, analyse, and document functional and non-functional requirements;

· Identify system enhancement opportunities and translating business needs into business requirement documents;

· Review implementation plans, manage application product backlogs, and collaborate with business stakeholders, external parties, and ICT providers for operational, maintenance, and enhancement activities;

· Design, develop, and execute automated test scripts such as using Tricentis Tosca for functional and regression testing across frontend, backend, and integration workflows;

· Validate system enhancements against business expectations, track and manage defects from creation to closure, and ensure project delivery compliance with relevant policies and guidelines; and

· Provide regular updates on testing/work progress, backlog status, system enhancements, defects, and operational issues to project stakeholder.

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