About the job: Business Analyst Training - 3-Month Contract
Minimum Requirements: Matric (Grade 12) Relevant Technical/IT Degree or Diploma At least 3 years experience in an end user-facing role Experience in business process documentation Experience in creating training documentation Understanding of relevant processes and accountability in technology
Responsibilities: Ensure compliance with all incident, request, and change management processes (e.g., Requirements Management, Critical Incident process) Manage Service Level Agreements (SLAs) with vendors Ensure compliance with organizational policies and report non-compliance issues Ensure adherence to governance standards like SOX and King IV Follow IM PMO processes, including gate reviews Uphold organizational values and foster good inter-departmental relationships Participate in staff development and formal training Deliver on strategic roadmaps and initiatives Complete ad hoc requests in a timely manner Attend stakeholder...