#ZCCZurich Capability Center is currently hiring a:Business AnalystThe Business Analyst is responsible for identifying business needs, analyzing processes, and proposing data‐driven solutions to improve efficiency, quality, and decision-making.
This role collaborates with cross‐functional teams to gather requirements, translate them into functional specifications, and support the implementation of technology or process improvements.Key ResponsibilitiesBusiness Analysis & Requirements GatheringConduct detailed analysis of current business processes and identify improvement opportunities.Gather, document, and validate business requirements with stakeholders.Translate business needs into functional/technical specifications.Facilitate meetings, workshops, and interviews to collect input from subject matter experts (SMEs).
Process ImprovementMap and analyze current workflows using methodologies such as BPMN, Lean o Six Sigma.Propose optimized processes and support change manageme...