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🥝 Business Applications Engineer

Ecotricity | Stroud, United Kingdom | Posted June 01, 2026

Job Description

About The Role

We are
seeking a proactive and detail-oriented Business Applications Engineer to be
part of a small, dynamic team responsible for managing incidents and service
requests for our key business applications, including Junifer, Salesforce,
Online Accounts, and other platforms as needed, using best practices.


This
position requires collaboration with users, IT teams, and third parties to
ensure applications function effectively, support business processes, and
fulfil organisational requirements.

Key
Responsibilities
 



  • Handle incidents, service requests, problems, queries, and perform routine health checks for Junifer, Salesforce, and customer online account tools.
  • Ensure high-quality service delivery with response and resolution times in line with SLAs.
  • Create and maintain system documentation, user guides and procedures.
  • Support system upgrades, testing and depl...
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