We are looking for a detail‑oriented and technically capable Business Intelligence Support Analyst to join our Business Intelligence team. In this role, you will act as a key liaison between the BI team and business stakeholders, ensuring reporting solutions, data pipelines, and dashboards are accurate, reliable, and easy to use.

You will investigate data issues, support end users, and continuously improve how the organisation accesses and understands its data.

Key Responsibilities

• Provide first‑ and second‑line support for RI, Retail Home and reporting platforms, diagnosing and resolving data or access issues promptly
• Monitor and maintain data pipelines, ETL processes, and scheduled reports to ensure ongoing accuracy and availability
• Work closely with business stakeholders to understand reporting needs and translate requirements into clear BI specifications
• Perform root‑cause analysis on data discrepancies and...