Overview

The Business Operations Associate supports key operational functions for Catholic Health Home Care and Good Shepherd Hospice. This role ensures efficient, accurate execution of daily operations including interdepartmental coordination, customer service, data processing, documentation management, and revenue cycle support. The Associate is instrumental in real-time issue resolution, communication across clinical and administrative teams, and the overall improvement of workflows and service delivery.

Job Details

General Responsibilities:

+ Fosters a team environment of exceptional customer service and collaboration, accountability, participation, cooperation, teamwork, and professional growth

+ Maintains productivity to achieve metrics, per department protocols, as assigned

+ Support smooth daily operations across departments and partner affiliates

+ Respond to real-time issues and service escalations; tr...