.fit_to_content{width:%;height:auto}Your role
Based in Cologne, you will play a key role in supporting our Sales Service Engineers within the Region, working closely under the direction of the Business Line Manager Aftermarket Europe & Central Asia.
Your mission is to ensure smooth back-office operations, reliable order processing, and excellent customer support across the aftermarket business, contributing directly to customer satisfaction and business success.
Your day-to-day tasks:
Administration of all inbound and outbound order processesSales and customer support via phone and emailEnd-to-end order handling, including tracking and follow-upPreparation of standard/service quotationsProactive follow-up on ongoing requests and order statusesClarification of technical questions in close cooperation with internal stakeholdersData administration and maintenance in relevant systemsClose collaboration with...