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🥝 Business Support Analyst
Puma Energy | Mumbai, India | Posted May 24, 2026
Job Description
Main Purpose :
To provide sales support to external Aviation customers and internal sales teams viz to fuel invoicing and credit notes as well as internal non-product invoicing and credits.Support the Business Support organization in countries where there are gaps including streamlining processes and troubleshooting operational day to day activities by analyzing root causes and implementing sustainable solutions.KEY RESPONSIBILITIES:
Direct Actions:
Fuel request Management for adhoc customersCustomer Contract Creation in SystemCommunicating and Sharing Price notifications to CustomersProcessing of Aviation into plane and Bulk sales invoicesProcessing of Credit and Debit NotesEnsure only approved transactions are processed.Customer Query ResolutionEnsure correct reason codes are applied for each credit note raised.Daily Reconciliations.Dail...