Role Purpose (Why do we need this role?)

We are looking for a Business Systems Analyst with a strong technical background and deep knowledge in liner shipping applications. The ideal candidate will serve as the bridge between business stakeholders and technical teams, ensuring the effective use and continuous improvement of systems that support documentation, bookings, schedules, cargo operations, and integrations across the shipping value chain.

Role Accountabilities (What is this role responsible for delivering?)

• Collaborate with business users (e.g., documentation, operations, customer service, sales) to gather, analyze, and translate business requirements into functional specifications.
• Provide day-to-day support for shipping applications, including issue investigation, root cause analysis, and resolution coordination.
• Analyze and optimize existing business processes a...