Day to Day Responsibilities

• Identify, elicit, and document business requirements and needs into required artifacts by collaborating with stakeholders and subject matter experts


• Identify potential risks in business processes and recommend mitigations


• Develop end-to-end process documentation, current & future state


• Assist in the development of initiative measurement plans


• Process optimization through evaluating and enhancing business workflows to improve efficiency


• Provide highly complex analytical support through the analysis and interpretation of data to find trends, inefficiencies, and/or opportunities for improvement


• Support User Acceptance Testing (UAT); assisting in testing solutions to ensure they meet the requirements before full deployment


• Act as a change agent, supporting teams through transitions and adoption of new processes or te...