The Business Transformation Lead serves as a strategic and execution partner to the Head of Marketing & Revenue Management, driving NetPay’s transformation agenda forward. By sitting at the intersection of strategy, data, and operational execution, this role turns high-level business priorities into concrete initiatives that directly boost scalability and performance. This leader is a key driver in evolving the organization into a state‑of‑the‑art, data‑driven model. The focus is on identifying structural inefficiencies and eliminating bottlenecks—particularly within acquiring operations and the payment terminal lifecycle—to ensure a seamless, high‑impact execution across Tech, Data, Customer Service, and Commercial areas.
Key Responsibilities Transformation Strategy & Roadmap