Deadline Date: Wednesday 24 June 2026
Requirement: Senior Technician CSD
Location: Mons, BE
Full time on-site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 1000
Required Start Date: 3 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties and Role:
Perform end-user support by providing timely and accurate IT Service Desk services such as incident management, problem escalation, remote assistance training and end-user guidance on NU, NR and NS networks.Proactively monitor the IT Service Desk incident management system, act on incidents and alert relevant second-line support in case of performance degradation or downtimeAdvise ITCS management on corrective action or procurement action required to correct detected weaknesses in system functionalityGather comprehensive inform...