Responsibilities

• Oversee Sorting Center’s inbound, sort, outbound, and Return to Seller operations KPI / performance.
• Initiate improvements to achieve efficiency in operations.
• Work closely with SOC Lead in manpower planning and allocation.
• Evaluate performance of sub leads and provide feedback and ramp up plan.
• Collaborate with SPX Express Operations and Sorting Center Support teams in forecasting volume and maximizing SOC operations.